top of page

Terms & Conditions

Terms & Conditions – Navonam

Welcome to Navonam. These terms and conditions outline the rules and regulations for the use of our website, www.navonam.in, and the services we offer.

By accessing this website and/or placing an order, you agree to be bound by the following terms. Please read them carefully.


---

1. Business Information

Brand Name: Navonam

Type of Business: Online jewelry brand

Contact Email: navonam2412@gmail.com 

Phone: +919810058337

Address: [Insert your full business address, even if home-based]

 

---

2. Products & Services

Navonam offers artificial and personalized jewelry products.

We reserve the right to modify or discontinue any product at any time without notice.


---

3. Pricing & Payment

All prices are in INR and inclusive of applicable taxes.

We accept secure online payments via Razorpay.

Orders are confirmed only after successful payment.

In the case of payment failure, the order will not be processed.

 

---

4. Shipping & Delivery

We offer delivery across India.

Orders are usually shipped within 2–5 business days.

Delivery timelines may vary based on location and courier delays.

Navonam is not responsible for delays caused by third-party logistics providers.


(For full details, please refer to our Shipping Policy.)


---

5. Cancellation Policy

Orders can be canceled within 2 hours of placement.

Once processed or shipped, cancellation is not possible.

 

---

6. Refund & Replacement

Refunds are not provided.

We only offer replacements for items that are damaged, incorrect, or defective.

A clear unboxing video is mandatory for any replacement claim.


(Please refer to our Refund & Replacement Policy for full terms.)


---

7. Gift Redemption Program

If you have received a thank you card or gift redemption code, you can redeem it under our gift redemption program within 6 months from the date mentioned.


---

8. Use of the Website

All content on this website is the property of Navonam.

You may not misuse, copy, or reproduce any material without permission.

 

---

9. Limitation of Liability

We are not liable for:

Any direct or indirect loss due to delays, misuse, or errors.

Color variations due to screen or lighting differences.

Personal damage or loss caused after delivery.

 

---

10. Fraudulent Transactions

We reserve the right to cancel any order if we suspect fraud, abuse, or violation of our policies.


---

11. Governing Law

These terms shall be governed by and interpreted in accordance with the laws of India. Any disputes will be subject to the jurisdiction of courts located in [Your City, India].


---

12. Changes to Terms

Navonam reserves the right to change these terms at any time. Users are encouraged to review this page regularly.


---

If you have any questions, feel free to contact us at our above mentioned email.

bottom of page